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Expert says scammers could take advantage of iOS 17's 'Live Voicemail' transcriptions

Time: 2026-07-19 Hits: 11

PITTSBURGH (KDKA) -- Our technology keeps getting better but so do the scammers trying to con us.

A lot of iPhone users will soon make use of the latest software update, iOS 17, but an expert says we need to pay close attention to one new feature. 

Most of us get calls from phone numbers we don't have. We just pick the phone up, silence it and decide to listen to the voicemail later. But now a new update, iOS 17, is going to have "Live Voicemail." It will pop up the words and experts say scammers will pop up too.

In a world of constant communication, it's all about speed and convenience with our phones. 

"Live Voicemails, like the old answering machines that some of us remember from 20 years ago, except that it transcribes the incoming call," YouMail CEO Alex Quilici said.

Apple revealed the new feature during this week's launch. But Quilici says people are one click away from a scam.

"So what Apple does is it shows you the transcription as they're leaving the message, and you can break in. And so when you break in, you're now on the phone call, at which point you could press one, or you can start talking to them," said Quilici.